Frequently Asked Questions
Check out our Trial Prep Sheet for a complete list of what you should bring to your consultation.
While some brides book six months or more in advance, we suggest you book your consultation and trial run no later than three to four months before your wedding day. All trials booked will require a $100 deposit (trials start at $175). Trial deposit is nonrefundable. This deposit will go toward your trial and/or final contract fees when wedding services are booked. If you would like to hold your date before coming in for your trial, please review our Soft Hold Deposit option here.
All trial runs take place at our studio located at 1613 East Passyunk Avenue, 19148. Trials typically take about two hours, to ensure your wants and needs are met. Hair only or makeup only trials take about one hour.
Anything you think would make the trial go smoothly. Images of hair and makeup ideas you like are a useful jumping off point for our stylists to create your wedding day look. Any hair accessories or veil you have are helpful to create your complete bridal look. If you use a special lip color or cosmetic product, we encourage you to bring it along. If you do not have your veil or headpiece, we have several “test” veils you can use along with many different hair accessories like jeweled combs, flowers, etc.
In most instances the stylist who completes your trial will also be the stylist on the day of your wedding. However, in case of emergencies or other conflicts, you may receive a different stylist. We take lots of photos and careful notes and records of your hair and makeup look so the stylist can replicate the look completed during your trial in the case of a stylist switch. Keep in the mind that we only replace your stylist under extreme circumstances.
Great! We are excited to work with you on your big day. In order to secure your date and stylists we require a 50% deposit of your services. On top of the deposit, both Dana and the bride will sign a contract that will lock in your date. The contract protects you, the bride, to ensure that we will be on-location on the morning of your wedding. If your wedding is 30 days or less away from the day of your trial, payment in full is required.
If you would like to add services and as long as we can accommodate you, that is not a problem. Deletions of services once the trial has taken place and a contract is signed are not permitted and no refunds are given for unused services. You can replace a person’s service with another if necessary as long as you let us know before the wedding day. So this is why it is highly suggested that you know for sure—at the signing of the contract—how many of your attendants will be getting services.
We book our weddings very far in advance—sometimes a year out. That means we book our stylists for your wedding and they take themselves off the calendar for accepting any other work for your date. They are depending on certain earnings for that day because they are with you and your party up to five hours and can take no other work. Each stylist is assured a certain amount of services for every wedding they take with BBP and that is why deleting services last minute or even months before is not permitted.
Of course. However, your date and stylists are not secured until a contract has been signed and the 50% deposit has been paid within 24 hours from the trial.
We accept cash, check, Venmo, as well as Visa, Mastercard, Discover and Amex. (There is a 3% processing fee for credit cards.)
No. As the bride you pay all deposits and final balances, and it is your responsibility to garner payment from your bridal party.
As would for any salon service, it is suggested that you tip your artists at least 18-20% of your service fees for both trial and wedding day services. Cash only on Venmo please! For day-of services, a separate envelope for each stylist is very helpful and much appreciated. For parties of 14 services or more, a 20% gratuity will be added to the bride’s final contract.
We will travel up to one hour outside Center City Philadelphia, with exceptions made for some Jersey Shore points. Travel is $1.00 per mile roundtrip for each stylist on your team. Travel start location is our studio located at 1613 East Passyunk Avenue, Philadelphia, PA. 19148 and not from the artist’s home.
We use professional grade cosmetics that are held to the highest standards. A bride’s makeup needs to be sweat, tear and smudge proof as well as camera ready. Each of our artists have personal preferences on their cosmetics of choice, but brands such as Make Up Forever, MAC, IT Cosmetics, Ben Nye, Nars, Urban Decay, Laura Mercier and Bobbi Brown are staples in each of our kits. We would also be happy to apply any cosmetics that you personally own.
“Traditional” makeup is the process of custom mixing foundation and using brushes and other tools to apply the products. Traditional makeup is the easiest way to control the amount of coverage for your special skin needs. When you think “traditional,” think liquid, cream and powder foundations. Airbrush makeup is makeup utilizing an airbrush machine, which breaks down the makeup into small particles and shoots it out of an airbrush gun using compressed air. Airbrush makeup is quick and is great for use in tattoo coverage. Airbrush makeup is good for those who want light coverage to medium coverage. It is a great option for summer brides when heat and humidity are high. Airbrush makeup comes in both silicone and alcohol-based formulas, and your makeup artist will choose which formula is best for you. At BBP, we only use this technique for the foundation, contouring, and blush/bronzer. We do not do eyes or lips.
We have a team of up to 15-20 stylists on staff ready and able to handle your large bridal party. We will assign lead artists and assistant artists at our discretion.
A typical time to receive your timeline is 30 days prior to the wedding day. For special circumstances, we will provide you with a timeline a bit earlier but understand we cannot send out timelines too far in advance because the details more than likely have not been finalized and timelines take a bit of work and organization. Click here to see a sample wedding day timeline.
The average bridal party requires four-five hours with you and your party. For smaller parties your team may not need that much time. Each party is unique!
We do offer a premium touch-up service which is priced separately. This we would need to know before your trial as the rates you were originally quoted may turn into a “day rate” pricing structure if you require a full day of your stylist(s) time. Again, each party is unique so please discuss this at your trial.
For any question not answered here, please email us direct.