Frequently Asked Questions

Trial Run Questions

Check out our Trial Prep Sheet for a complete list of what you should bring to your consultation.

How soon should I book my consultation and trial run?

While some brides book six months or more in advance, we suggest you book your consultation and trial run no later than three to four months before your wedding day. All trials booked will require a $100 non-refundable deposit.  This deposit will go toward your trial and/or final contract fees. If you would like to hold your date before coming in for your trial, please review our Soft Hold Deposit option here. The Soft Hold Deposit does not hold your date but allows us to anticipate bookings for that day.  It is at your actual trial that you sign a contract and pay our full deposit to lock in your date and stylists. THE SOONER YOU HAVE YOUR TRIAL THE BETTER!

Where does the trial run take place and how long does it typically take?

All trial runs take place at our studio located at 1613 East Passyunk Avenue, 19148. Trials typically take about two hours, to ensure your wants and needs are met. Hair only or makeup only trials take about one hour.

What should I bring to my trial?

Images of hair and makeup inspiration ideas are a useful jumping off point for our stylists to create your wedding day look. Any hair accessories or veil you may have are also helpful to create your complete bridal look. If you use a special lip color or cosmetic product, we encourage you to bring it along. If you do not have your veil or headpiece, we have several “test” veils you can use along with many different hair accessories like jeweled combs, flowers, etc.  As for guests, please avoid bringing more than two people because not only is our studio small, but sometimes too many opinions can be overwhelming!

Will the stylist who does my trial be the stylist who does my wedding day?

The stylist(s) who completes your trial will also be the stylist on the day of your wedding. However, in case of emergencies or other conflicts, you may receive a different stylist. We take lots of photos and careful notes and records of your hair and makeup look so the stylist can replicate the look completed during your trial in the case of a stylist switch. Keep in the mind that we only replace your stylist under extreme circumstances.

If I’m happy at the trial, what is the process for booking?

In order to secure your date and stylists we require a deposit for your services. Along with the deposit (please contact us directly to inquire about what your deposit will be), you will be asked to sign a contract. The contract protects you, the bride, to ensure that we will be on-location on the morning of your wedding. If your wedding is 30 days or less away from the day of your trial, payment in full is required. All final contract payments are due by 30 days of your wedding date.

Can I make changes to my contract once it is signed?

If you would like to add services and as long as we can accommodate you, that is not a problem. Deletions of services once the trial has taken place and a contract is signed are not permitted and no refunds are given for unused services. You can replace a person’s service with another if necessary as long as you let us know before the wedding day. This is why it is highly suggested that you know for sure—at the signing of the trial/contract—how many of your attendants will be getting services.

Why can’t I delete services and receive a refund?

Brides book our services far in advance—sometimes a year out. That means we book our stylists for your wedding ONLY and they are taken off our booking calendar for your date. They are dedicated to you and your party and take no other weddings or work that day except for yours. Each stylist is assured a certain amount of services for every wedding and that is why deleting services last minute or even months before is not permitted.

Can I simply pay for the trial?

Of course. However, your date and stylists are not secured until a contract has been signed and the deposit has been paid.

Payment Questions

What forms of payment do you accept?

We accept cash, check, Venmo and all credit cards. ALL CARD TRANSACTIONS OVER $200 REQUIRE A 3% PROCESSING FEE.

Do you accept separate payments from bridesmaids?

No. As the bride you pay all deposits and final balances, and it is your responsibility to garner payment from your bridal party. For gratuity, day-of add-ons like lashes and extensions, stylists can accept cash and Venmo payments.

What is the best way to handle gratuity?

As you would for any salon service, it is suggested that you tip your artists at least 18-20% of your service fees for both trial and wedding day services. Cash or Venmo accepted. For day-of services and cash tips, a separate envelope for each stylist is helpful and appreciated.

Other Questions

How far do you travel?

We will travel up to one hour outside Center City Philadelphia, with exceptions made for the Jersey Shore points.  Travel and mileage fees may apply depending on your location and the date of the wedding. Please review our Policies section for travel fee information.

What makeup products do you use?

Our makeup artists use professional cosmetics that are held to the highest standards. A bride’s makeup needs to be sweat, tear and smudge proof as well as camera ready. Each of our artists have personal preferences on their cosmetics of choice, but brands such as Make Up Forever, IT Cosmetics, Mally, MAC, Nars, Laura Geller, Urban Decay, Chanel, Laura Mercier and Bobbi Brown are staples in our kits. We would also be happy to apply any cosmetics that you personally own.

What is the difference between airbrush and traditional makeup?

“Traditional” makeup is the process of custom mixing foundation and using brushes and other tools to apply the products. Traditional makeup is the easiest way to control the amount of coverage for your special skin needs. When you think “traditional,” think liquid, cream and powder foundations. Airbrush makeup is applied using a “gun”, which breaks down the makeup into small particles and shoots it out using compressed air. Airbrush makeup is quick and is great for use in tattoo coverage. Airbrush makeup is good for those who want light coverage to medium coverage. It is a great option for summer brides when heat and humidity are high. Airbrush makeup comes in both silicone and alcohol based formulas, and your makeup artist will choose which formula is best for you. At BBP, we only use this technique for the foundation, contouring, and blush/bronzer. We do not do eyes or lips.

Do you have enough stylists to handle large weddings?

We have a team of up to 15-20 stylists on staff ready and able to handle your large bridal party. We will assign lead artists and assistant artists at our discretion.

When will I receive the wedding day timeline?

A typical time to receive your timeline is 30 days prior to the wedding day. For special circumstances, we will provide you with a timeline a bit earlier but understand we cannot send out timelines too far in advance because the details more than likely have not been finalized and timelines take a bit of work and organization. Click here to see a sample wedding day timeline.

How long does hair and makeup take on the wedding day?

The average bridal party requires four-five hours with you and your party. For smaller parties your team may not need that much time. Each party is unique!

Do you offer touch-ups before the ceremony?

We do offer a premium touch-up service which is priced separately. This we would need to know before your trial as the rates you were originally quoted may turn into a “day rate” pricing structure if you require a full day of your stylist(s) time. Again, each party is unique so please discuss this at your trial.

For any question not answered here, please email us direct.